MC LMS - Course list

LexisNexis Risk Solutions Sponsored Webinar: Gaining a Holistic View of Identity and Creditworthiness in a Rapidly Shifting Landscape

The COVID-19 crisis has impacted the telecommunications industry to fast track digital transformation initiatives while balancing the pressure to protect the customer experience and protect customers from evolving fraud schemes.

Customer SupportAccount ManagementFraud2020Webinar

Devices and Digital Identities: Protect your customers from emerging risk

Digital transformation has changed virtually everything about the way we interact with people, access information, transact business etc. Unfortunately, it has also opened the door to greater digital identity fraud for communications and media businesses.

Customer SupportAccount ManagementFraud2020Whitepaper

1st Half 2020 Benchmarking Highlights Webinar

Mike Trail, and Tara Craig, and Eric Davidheiser present the findings of the 1st half of the 2020 TRMA Benchmarking Study.This webinar includes a summary of industry wide credit, payment and collection statistics, business implications, and more.

2020BenchmarkingWebinar

TRMA Virtual Connect

Join TRMA and fellow industry leaders at TRMA Virtual Connect - the telecommunications industry event of the year, you won't want to miss it!

Beyond the Crisis

This Business Affiliate Advisory Board (BAAB) webinar took place on Wednesday, June 24th, 2020. It focuses on impact and recovery from Coronavirus - employment data for forecasting, account treatment, and collections along with other topics.

Customer SupportAccount ManagementCollectionsLeadership2020Webinar

On the Road to Recovery

This Business Affiliate Advisory Board (BAAB) webinar took place on Wednesday, June 10, 2020. It focuses on impact and recovery from Coronavirus - with discussions on fraud, impacts of recent legislation regarding Coronavirus, and more.

Account ManagementCollectionsFraudLegislative/Regulatory20192020Webinar

Coronavirus - The Impact and the Road to Recovery

This webinar focuses on Coronavirus – its impacts and the road to recovery. Topics include changes to collection strategies, fraud trends that have become evident in the last few months, requests for additional support and information, and more.

Account ManagementCollections2020Webinar

2019 Benchmarking Highlights Webinar

This webinar's content includes findings of the second half of the 2019 TRMA Benchmarking Study, a summary of industry wide credit, payment and collection statistics, comparisons among industry segments, and business implications.

2020BenchmarkingWebinar

Applying Predictive Analytics in Telecommunications to Stop Money Laundering

In this Q&A, Anat Hoida – Head of the EMEA Telecom Practice at FICO – explains how the telecom industry is adapting and evolving to a new market of customers, and what tools are available to fight these new crimes.

White PaperFraud2020

Subscription Fraud - The role of AI and machine learning

In this Q&A with FICO Principal Scientist Derek Dempsey, he shares how AI and machine learning are new powerful tools to fight subscription fraud.

White PaperFraud2020

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