The COVID-19 crisis has impacted the telecommunications industry to fast track digital transformation initiatives while balancing the pressure to protect the customer experience and protect customers from evolving fraud schemes. Over the past nine months, we’ve seen new identity fraud schemes gain traction, with losses-per-attack on the rise and unique shifts in credit seeking behaviors. Understanding who is transacting with your company is more important than ever.

The key lies in gaining a holistic view of a consumer’s identity and their creditworthiness through cross-industry insights and alternative data. In this webinar, Tracy Manning, Director of Market Planning with LexisNexis® Risk Solutions will discuss:

• COVID-related fraud and credit risk trends affecting the telecommunications industry
• The growing importance of a complete view of identity through identity events and consumer application activity
• How alternative data can provide a more comprehensive view of a consumer’s creditworthiness in a rapidly shifting landscape
• Best practices on deploying a holistic strategy to prevent fraud and lend safely, while also improving the customer experience