Digital transformation has changed virtually everything about the way we interact with people, access information, transact business and consume services. Unfortunately, it has also opened the door to greater digital identity fraud for communications and media businesses.

Thieves ranging from professional crime rings to basement hackers have figured out how they can leverage consumers' devices and digital accounts to quickly carry out intricate fraud schemes. Employing techniques that range from dark web data mining to social engineering, spoofing and bot-driven credential testing, criminals are finding that there are virtually no limits to the damage they can do in a short span of time. And digital identity fraud schemes have only gained traction in the face of the COVID-19 crisis.

It’s time to re-imagine your approach to fighting digital identity fraud and financial crime, while also creating a better customer experience. The key lies in harnessing customer digital identity footprints and combining them in a personalized, layered and risk-appropriate workflow.

-By LexisNexis