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The Thin Gray Areas Between Fraud and Security Intelligence
A WeDo Technologies product positioning paper about the cooperation between security and fraud management teams to stop fraud.
Account Management
Fraud
Presentation
2018
Details
The Data You Need is Beyond Your Communications Provider – Impact of Social Networks in Modern Revenue Assurance and Fraud Management
Revenue Assurance and Fraud Management (RAFM) teams are often faced with internal obstacles before they can obtain access to some of their company’s OSS/BSS systems...
Customer Support
Account Management
Fraud
Leadership
Legislative/Regulatory
Presentation
2018
Details
The (R)evolution of Risk Management – Finding Opportunity for Modern Finance in a Universe of Risk
Study - In spite of the promises of emerging technologies and tools, finance leaders are struggling internally to manage risk effectively with data, and many rate their own ability to manage and monitor risk as particularly challenging. Learn more.
White Paper
Account Management
Collections
Fraud
Leadership
2019
Details
Synthetic Identity Fraud Checklist for Services Providers – It’s Costing Millions Each Year, and it’s on the Rise
Your Best Defense? A Data-driven Offense: Synthetic ID fraud occurs when fraudsters use parts of real identities to create a completely fake identity.
White Paper
Account Management
Leadership
2018
Details
Strategic Originations Decisions Key to Telecom Success
In saturated, contested telecom markets, credit origination has become a strategically important capability in acquiring and retaining the right mix of customers.
White Paper
Account Management
Credit
2018
Details
Smart Analytics Pay Dividends Across the Customer Lifecycle
Learn about using new analytic tools aimed to develop novel insights and trends from customer data. This presentation will outline why and how you can start.
Account Management
2020
Presentation
Details
Scoping Out Synthetic ID Fraud for Communications and Energy Providers
This infographic aims to help you protect your business from losses associated with synthetic ID fraud while minimizing false positives.
White Paper
Account Management
Fraud
2018
Details
Recover More with Smart Agency Placement
For 60 years, FICO has worked with a broad variety of credit issuers building best practices in the recovery of debt. One area of critical importance is the outsourcing of debt to third parties.
White Paper
Account Management
Credit
Collections
Leadership
2018
Details
Pay-TV provider gains immediate lift in collections and fast ROI using FICO PlacementsPlus service
When a major US-based pay-TV provider has poor visibility and control over charged-off debt places with external agencies, FICO is able to provide services...
White Paper
Account Management
Collections
2018
Details
On the Road to Recovery
This Business Affiliate Advisory Board (BAAB) webinar took place on Wednesday, June 10, 2020. It focuses on impact and recovery from Coronavirus - with discussions on fraud, impacts of recent legislation regarding Coronavirus, and more.
Account Management
Collections
Fraud
Legislative/Regulatory
2019
2020
Webinar
Details
Omni-Channel Communications for Telecommunications
For the telecommunications industry, meeting customer expectations and avoiding churn is a constant challenge. Customers have more options, and are more sophisticated than ever.
White Paper
Customer Support
Account Management
Collections
2018
Details
Navigating Change and Driving Performance in Telecommunications
The telecommunications industry has grown and evolved dramatically since its inception and is facing ongoing changes to government regulations.
White Paper
Customer Support
Account Management
Leadership
2018
Details
Making Smarter Telecom Decisions Across the Organization with FICO Strategy Director
The telecommunications industry is in a continual state of change. Providers must manage regulations and ever-changing consumer desires, and maintain a massive technology infrastructure.
White Paper
Account Management
Leadership
2018
Details
Loss Forecasting for Telecommunications
Telecommunications professionals are continually asked to do more to improve portfolio profit with less: less budget, less headcount and fewer resources.
White Paper
Customer Support
Account Management
Leadership
2018
Details
LexisNexis Risk Solutions Sponsored Webinar: Gaining a Holistic View of Identity and Creditworthiness in a Rapidly Shifting Landscape
The COVID-19 crisis has impacted the telecommunications industry to fast track digital transformation initiatives while balancing the pressure to protect the customer experience and protect customers from evolving fraud schemes.
Customer Support
Account Management
Fraud
2020
Webinar
Details
Improving Business Performance Through Analytic Optimization
Every credit decision telecom companies make — whether customer acquisition, originations, account management, retention or collections — is more complicated and consequential today than ever before.
White Paper
Account Management
Credit
2018
Details
FICO Optimization Solutions Streamline: Customer Acquisition for Telecom Company
FICO analyzes how to optimize acquisition policies by offering new customers equipment and service packages tailored to individual credit risk.
White Paper
Account Management
Credit
2018
Details
Devices and Digital Identities: Protect your customers from emerging risk
Digital transformation has changed virtually everything about the way we interact with people, access information, transact business etc. Unfortunately, it has also opened the door to greater digital identity fraud for communications and media businesses.
Customer Support
Account Management
Fraud
2020
Whitepaper
Details
Coronavirus - The Impact and the Road to Recovery
This webinar focuses on Coronavirus – its impacts and the road to recovery. Topics include changes to collection strategies, fraud trends that have become evident in the last few months, requests for additional support and information, and more.
Account Management
Collections
2020
Webinar
Details
Compete and Comply – New Dynamics for Telecom Success
Competing in telecommunications markets is becoming extremely complicated. Responding to disruptive change from many directions, telecom companies are experimenting with new business models and offering new types of services.
White Paper
Account Management
Leadership
2018
Details
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