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Analytics and Automation for Telecom Collections Agency Management
The telecommunications industry is in a continual state of change. Providers must manage regulations and ever-changing consumer desires, and maintain a massive technology infrastructure.
White Paper
Account Management
Collections
2018
Details
Beyond the Crisis
This Business Affiliate Advisory Board (BAAB) webinar took place on Wednesday, June 24th, 2020. It focuses on impact and recovery from Coronavirus - employment data for forecasting, account treatment, and collections along with other topics.
Customer Support
Account Management
Collections
Leadership
2020
Webinar
Details
Communications Company Improves Efficiency of Acquisition Campaigns – Ability to Pay Measure and Prescreen Enable Enhanced Targeting
A communications service provider was relying on ITA offers to drive new customer acquisition, but was struggling with inefficient call center operations and a high non-pay churn rate.
White Paper
Customer Support
Account Management
Credit
Collections
2018
Details
Coronavirus - The Impact and the Road to Recovery
This webinar focuses on Coronavirus – its impacts and the road to recovery. Topics include changes to collection strategies, fraud trends that have become evident in the last few months, requests for additional support and information, and more.
Account Management
Collections
2020
Webinar
Details
Omni-Channel Communications for Telecommunications
For the telecommunications industry, meeting customer expectations and avoiding churn is a constant challenge. Customers have more options, and are more sophisticated than ever.
White Paper
Customer Support
Account Management
Collections
2018
Details
On the Road to Recovery
This Business Affiliate Advisory Board (BAAB) webinar took place on Wednesday, June 10, 2020. It focuses on impact and recovery from Coronavirus - with discussions on fraud, impacts of recent legislation regarding Coronavirus, and more.
Account Management
Collections
Fraud
Legislative/Regulatory
2019
2020
Webinar
Details
Pay-TV provider gains immediate lift in collections and fast ROI using FICO PlacementsPlus service
When a major US-based pay-TV provider has poor visibility and control over charged-off debt places with external agencies, FICO is able to provide services...
White Paper
Account Management
Collections
2018
Details
Prescriptive Analytics for Collection Communications
Learn about a wide variety of strategies used to mitigate risk and manage accounts. In this interview with FICO Director Ben Werner, we learn about various trends and strategies that can improve collections and mitigate fraud.
White Paper
Collections
Fraud
2020
Details
Recover More with Smart Agency Placement
For 60 years, FICO has worked with a broad variety of credit issuers building best practices in the recovery of debt. One area of critical importance is the outsourcing of debt to third parties.
White Paper
Account Management
Credit
Collections
Leadership
2018
Details
The (R)evolution of Risk Management – Finding Opportunity for Modern Finance in a Universe of Risk
Study - In spite of the promises of emerging technologies and tools, finance leaders are struggling internally to manage risk effectively with data, and many rate their own ability to manage and monitor risk as particularly challenging. Learn more.
White Paper
Account Management
Collections
Fraud
Leadership
2019
Details
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