Overall, we are still in a healthy credit environment, one in which businesses continue to experience hidden risks, but also hidden rewards. However, economic uncertainties abound including employment volatility, elevated inflation, reductions to savings and increasing interest rates. All of these headwinds require you to know how to react to your customer’s financial stress. Collection strategies have to be closely scrutinized both internally and with OCA’s to make sure you retain the customers you have, get past due accounts current, and recover as much money as you can from your delinquent customers. Join us as we discuss the struggles consumers feel, the effects we are seeing on their ability to pay, and the strategies used to maximize recoveries in these constantly changing times.

Join speakers Jesse Hardin & Alan Greenway (Equifax) and Keith Jones & Matt Schuster (Eastern Account System).