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Applying Predictive Analytics in Telecommunications to Stop Money Laundering
In this Q&A, Anat Hoida – Head of the EMEA Telecom Practice at FICO – explains how the telecom industry is adapting and evolving to a new market of customers, and what tools are available to fight these new crimes.
White Paper
Fraud
2020
Details
Devices and Digital Identities: Protect your customers from emerging risk
Digital transformation has changed virtually everything about the way we interact with people, access information, transact business etc. Unfortunately, it has also opened the door to greater digital identity fraud for communications and media businesses.
Customer Support
Account Management
Fraud
2020
Whitepaper
Details
Fraud In the Contact Center and Digital Channels – Strategies for Balancing Detection and Prevention With CX
Fraud is on the rise across customer-facing interaction channels. But experts agree: The contact center may be the most vulnerable channel that represents an easier target for thieves.
White Paper
Customer Support
Fraud
2019
Details
Fraud SIG Meeting June 2023
The Fraud Special Interest Group (SIG) is now meeting quarterly. This Q2 meeting was held on June 22, 2023, Facilitated by the SIG co-chairs.Kenneth Rand (Cox) and Christi Clayton (Lexis Nexis Risk) and featuring TRMA member guests from US Cellular.
Fraud
Details
Fraud SIG Meeting March 2023
The Fraud Special Interest Group (SIG) is now meeting quarterly. In this Q1 meeting held on March 23, 2023, the conversation and programming is facilitated by the SIG co-chairs.Kenneth Rand (Cox) and Christi Clayton (Lexis Nexis Risk).
Fraud
Details
Fraud SIG Meeting September 2023
The Fraud SIG is now meeting quarterly. This Q3 meeting was held on September 28, 2023, facilitated by the SIG co-chairs Kenneth Rand (Cox) and Christi Clayton (Lexis Nexis Risk) and featuring TRMA member guest Andrew La Marca from Dun & Bradstreet.
Fraud
B2B
Details
LexisNexis Risk Solutions Sponsored Webinar: Gaining a Holistic View of Identity and Creditworthiness in a Rapidly Shifting Landscape
The COVID-19 crisis has impacted the telecommunications industry to fast track digital transformation initiatives while balancing the pressure to protect the customer experience and protect customers from evolving fraud schemes.
Customer Support
Account Management
Fraud
2020
Webinar
Details
On the Road to Recovery
This Business Affiliate Advisory Board (BAAB) webinar took place on Wednesday, June 10, 2020. It focuses on impact and recovery from Coronavirus - with discussions on fraud, impacts of recent legislation regarding Coronavirus, and more.
Account Management
Collections
Fraud
Legislative/Regulatory
2019
2020
Webinar
Details
Prescriptive Analytics for Collection Communications
Learn about a wide variety of strategies used to mitigate risk and manage accounts. In this interview with FICO Director Ben Werner, we learn about various trends and strategies that can improve collections and mitigate fraud.
White Paper
Collections
Fraud
2020
Details
Scoping Out Synthetic ID Fraud for Communications and Energy Providers
This infographic aims to help you protect your business from losses associated with synthetic ID fraud while minimizing false positives.
White Paper
Account Management
Fraud
2018
Details
Subscription Fraud - The role of AI and machine learning
In this Q&A with FICO Principal Scientist Derek Dempsey, he shares how AI and machine learning are new powerful tools to fight subscription fraud.
White Paper
Fraud
2020
Details
The (R)evolution of Risk Management – Finding Opportunity for Modern Finance in a Universe of Risk
Study - In spite of the promises of emerging technologies and tools, finance leaders are struggling internally to manage risk effectively with data, and many rate their own ability to manage and monitor risk as particularly challenging. Learn more.
White Paper
Account Management
Collections
Fraud
Leadership
2019
Details
The Data You Need is Beyond Your Communications Provider – Impact of Social Networks in Modern Revenue Assurance and Fraud Management
Revenue Assurance and Fraud Management (RAFM) teams are often faced with internal obstacles before they can obtain access to some of their company’s OSS/BSS systems...
Customer Support
Account Management
Fraud
Leadership
Legislative/Regulatory
Presentation
2018
Details
The Thin Gray Areas Between Fraud and Security Intelligence
A WeDo Technologies product positioning paper about the cooperation between security and fraud management teams to stop fraud.
Account Management
Fraud
Presentation
2018
Details
Webinar: Combating Fraud in Faceless Channels - Myth Busting the Misconceptions - Aug 9, 2022
TRMA members from Experian and LexisNexis Risk Solutions discuss the latest trends in fraud and bust several common misconceptions. This event took place on August 9, 2022 as part of the BAAB 2022 Webinar series.
Fraud
Details
What Is Telecom Subscription Fraud – and How Can You Fight It?
Fraud is a serious concern for those in the communications industry, accounting for billions of dollars lost annually. This document aims to be a resource and provide details on various types of subscription fraud.
White Paper
Fraud
2020
Details
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